Senior Personal Adviser, Personal Advisers & CEIAG Development Workers

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About the role

HCC Services for Young People is the primary provider of youth work, career education information advice guidance and work related learning in Hertfordshire. Our vision for young people is clear. We want young people to succeed, and by working for us you’ll be key to enable this to happen.

We work with the most vulnerable young people to address emerging needs, improve life chances and reduce escalation to more expensive and intensive services.  This includes supporting those challenged in education, their community or home life, to ensure a successful transition to adulthood.  The young people are typically 11-17 (up to 25 for Care Leavers and young people with Special Educational Needs and Disabilities).

Personal Adviser
Vacancies within: St Albans & Dacorum or Three Rivers & Hertsmere or North Herts & Stevenage
If you are qualified, your salary will be £32,076 to £34,834. If you do not hold the qualification, you will start with us on £29,269 to £32,076 and we will fund your Level 6 CEIAG Qualification apprenticeship. Once you are qualified, you will have the opportunity to move to the qualified salary.

Senior Personal Adviser
North Herts & Stevenage
Your starting salary will be £35,745 with the opportunity to progress to £39,186.

Career Education, Information, Advice and Guidance (CEIAG) Development Worker
Starting salary: £35,745 with the opportunity to progress to £39,186
North Herts & Stevenage – 18.5 hours per week
St Albans & Dacorum – 37 hours per week

These opportunities are permanent and full time (37 hours per week)

What does the role involve?

Senior Personal Advisers and Personal Advisers

You'll be delivering high quality Careers Education, Information, Advice and Guidance (CEIAG) to young people in Hertfordshire who are in learning and those who are not in education, employment, or training, with a focus on vulnerable groups. This could be delivered through a one-to-one setting, or also in group work, which supports young people to develop their career management skills and make informed decisions at key transition points. 

By working with the young person, their family members/carers, and others, this is a pivotal role in enabling young people to maximise their potential. 

You will be using your experience with young people to quickly establish positive relationships by using effective communication, with diverse groups of young people and partners. 

The Senior Personal Advisers will be line managing Personal Advisers and or Employment Training Advisers.

CEIAG Development Worker

You'll be developing and delivering creative and innovative CEIAG, and work-related learning initiatives aimed at supporting young people in achieving successful progression into education, employment, or training. 

This is an excellent opportunity for you to shape the delivery of our services for young people both now and in the future, through developing new locality projects and services to meet our funders and stakeholders’ expectations.

Through your strong passion for empowering young people, you will be contributing to the positive outcomes for the community. This opportunity offers a meaningful role in shaping the future for young people and their career development.

You will also support the delivery of quality work across the County by collaborating with partners, developing expertise, training practitioners, and promoting the use of social media.

You will be using your experience with young people to quickly establish positive relationships by using effective communication, with diverse groups of young people and partners. 

Who we are looking for:


  • For the CEIAG Development Worker and Senior Personal Adviser, you'll need to be qualified at degree level, either with a Diploma in Careers Guidance parts 1 and 2; QCG (Qualification in Careers Guidance) or NVQ Level 6 in Advice and Guidance; and have evidence of relevant continuing professional development and the ability to put learning into practice.
  • For the Personal Adviser, you will either be qualified at degree level as above, or willing to undertake the Level 6 CEIAG Qualification apprenticeship
  • Recent experience working with young people, with the understanding of the issues facing young people, a commitment to equality and diversity and the ability to challenge stereotyping and advocate on behalf of young people
  • Ability to communicate effectively both verbally and in writing
  • Ability to prioritise workload and planning
  • Previous experience in line management for the Senior Personal Adviser role

This will involve working within schools and other educational settings, therefore the ability to travel across the county is required.

This is an excellent opportunity for someone who has experience working with young people, and would like to get into Careers Education, Information, Advice and Guidance as we will fund your Level 6 CEIAG apprenticeship.

This job role is within Community Services, level 8/9 for Personal Adviser / Level 10 for Senior Personal Adviser / CEIAG Development Worker job profile. Please locate this via: Job profiles - Community services

To find out more, please contact either Karen Haswell: / 01442 454628 or Kips Green: / 01442 454083

We will review your application on receipt. Please apply as soon as possible.

For more information regarding the work of Services for Young People please visit

Benefits of working for us




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Contact details

Herts HR Resourcing Team , Recruitment Team
3rd Floor County Hall Pegs Lane Hertford
Herts SG13 8DQ

Telephone: 01992 555000
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