EHC Coordinator - Virtual School

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About the role

Job Title: SEND EHC Coordinator
Location: Hemel Hempstead or Stevenage
Starting Salary: £35,570 progressing to £38,510 per annum 
Hours: 37 per week
Contract: Permanent

Inclusion is at the heart of everything we do. We continue to strive to improve outcomes for children and young people with SEND. Join our growing team of passionate professionals who share a commitment to making a real difference.

The Virtual School Team champions the education of Hertfordshire’s Children Looked After, Previously Looked After, and those in Kinship Care— supporting over 1,000 pupils across 600+ settings, and funding interventions to close attainment gaps and raise aspiration.

About the role

As an EHC Coordinator, you’ll manage and process EHC plans within a complex legal framework and tight statutory timescales. This is a highly process-driven role, requiring meticulous attention to detail and strong case management skills. You’ll be reviewing documents, implementing legal requirements, and creating, amending, and maintaining plans that shape the support children receive. While you’ll communicate regularly with practitioners, parents, and carers, these conversations are focused on statutory processes and decision-making, rather than direct interaction with children or young people.

Responsibilities include:

  • Developing the highest standards of achievement and inclusion for children and young people with SEN through effective casework within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.

  • Taking responsibility for the preparation of information for parents, children, young people and schools, which provides the right information at the appropriate time, in a simple to use way, which engages partners in understanding what our responsibility is to children, families and schools.

  • Managing and processing statutory casework within legal and internal timelines

  • Working collaboratively with professionals across education, health and care services

  • Ensuring effective case management, integrated working practice and successful outcomes for children.

  • Participating in resource decisions, taking the lead where appropriate, for example decision making processes relating to whether or not assessment or plans are written, or whether specialist provision is agreed, ensuring that resource decisions are in line with local authority policies, procedures and eligibility criteria. This could include chairing or attending panel meetings.

  • Participating, as required, in a range of meetings with other professionals and parents/carers in relation to individual children with complex needs, including representing Children’s Services at annual review, chairing reviews, attending and chairing multi-agency meetings as appropriate.

  • Contributing to the development of policy, procedures and provision for children with SEN children’s needs, which includes maintaining an up-to-date knowledge relating to SEN casework, changes to national legislation and departmental policies, and supporting induction/training and support to all team members.

  • Inputting and maintaining accurate and comprehensive database records as required and participate in the Local Authority’s systems for monitoring and quality assurance for children and young people known to the EHC assessment and review team.

About you 

Essential:

  • Strong understanding of the SEND Code of Practice and the Children and Families Act 2014, with the ability to interpret and apply this guidance effectively in practice.

  • Strong communication and relationship-building skills

  • Ability to manage deadlines and work under pressure in a busy environment

  • Excellent written skills to support accurate case recording and contribute to quality EHC plans

  • Experience of working with children, families, or professionals in education, health, or care settings OR transferable skills/lived experience relevant to SEND

  • Hold a current driving licence and have access to a vehicle for work

Desirable:

  • Previous experience with casework management 

 We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Health and Social Care job family, level 9. Please locate this via: Job profiles - Health and social care 

Benefits of working for us

Grow with the Hertfordshire SEND Academy

We’re proud winners of the 2025 Children & Young People Now Workforce Development Award recognising our commitment to professional growth.

You’ll receive training to prepare you for your role via our award-winning Hertfordshire SEND Academy, along with a generous pay and benefits package.

To apply and for more information: https://careers.hertfordshire.gov.uk/members/modules/job/detail.php?record=1547

For an informal discussion about this role contact [email protected] - Virtual School Casework Manager.

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Contact details

Herts HR Resourcing Team , Recruitment Team
3rd Floor County Hall Pegs Lane Hertford
Herts SG13 8DQ

Telephone: 01992 555000
Email: [email protected]
Website: www.hertfordshire.gov.uk/jobs