Receptionist and Medical Officer

About the role

Are you friendly, organised, caring and confident working with young people?

Haileybury Turnford is looking for an enthusiastic and reliable Reception & Medical Officer to join our busy team.

This is a varied and rewarding role, combining front-of-house reception, administration, safeguarding, student support and medical responsibilities. You will be an important first point of contact for students, parents, staff and visitors, helping to ensure that our school remains welcoming, safe and well organised.

Hours: Monday to Friday, 7:45am–12:30pm
23.75 hours per week | Term Time Only – 39 weeks

The role

Working closely with the Receptionist/Medical Team, you will:

• Welcome visitors and provide a friendly, professional reception service

• Answer telephone calls, emails and general enquiries

• Manage visitor signing-in and signing-out procedures

• Support the school’s security and safeguarding arrangements

• Deal with general student enquiries and day-to-day matters

• Maintain accurate student information on SIMS/ClassCharts

• Support attendance procedures, including late arrivals and students leaving site

• Maintain student health plans and medical records

• Manage prescribed medicines and ensure appropriate authorisations are in place

• Support students who become unwell and assist with medical emergencies

• Maintain accident records and relevant medical documentation

• Liaise with parents, staff, the school nurse and other healthcare professionals

• Organise medical arrangements such as vaccinations and injections

• Keep first aid equipment, medical lists and staff training records up to date

• Support medical arrangements for school trips

• Provide general administrative and clerical support to the school

About you

We are looking for someone who is:

✓ Warm, approachable and professional
✓ Highly organised with excellent attention to detail
✓ Calm and reassuring when dealing with students and medical situations
✓ Confident communicating with parents, staff, students and visitors
✓ Trustworthy and discreet when handling confidential information
✓ Comfortable using IT systems and maintaining accurate records
✓ Able to work effectively as part of a busy team
✓ Committed to safeguarding, student wellbeing and the positive ethos of the school

A First Aid in the Workplace qualification, or a willingness to undertake the required training, is essential for the medical aspects of the role.

Haileybury Turnford is a mixed secondary school and sixth form in Cheshunt, Hertfordshire. Our vision is to develop every aspect of our students so that they have a strong sense of belonging and can thrive, flourish and achieve.

This is a fantastic opportunity to become a valued member of our school community and make a real difference to the daily experience, safety and wellbeing of our students.

Our students will leave Haileybury Turnford knowing they have had the opportunities to achieve their personal best and with qualifications that will ensure they progress confidently to college, university and employment. We are an Equal Opportunities employer and wish to attract and select candidates from a wide, diverse talent pool. 

Haileybury Academy Trust is an academy trust sponsored by Haileybury, the leading co-educational boarding school, and is responsible for Haileybury Turnford.  The Trust sets the strategic vision for the school, ensuring the school meets the needs of its students and that there is excellence in all areas of school life, as well as financial security. If you would like to make a real difference to our students in a very supportive environment, we would love to hear from you.

There are excellent professional development opportunities to support your own personalised learning, and managing staff workload and wellbeing is very important for us to ensure our staff love working at Haileybury Turnford.

Haileybury Turnford is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.  

All appointments are subject to employments checks and a satisfactory enhanced DBS check.  We will carry out an online search as part of our due diligence on shortlisted candidates. This post is exempt from the Rehabilitation of Offenders Act 1974; the successful applicant will be expected to undertake a satisfactory disclosure.

We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Haileybury Turnford is committed to being an anti-racist organisation and we encourage you to view our Black Lives Matter statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in the education system and in all aspects of our society. Therefore, for recruitment into any post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010. To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us.

Please apply to [email protected] with a covering letter no more than two pages, and a completed application form. If you have not heard from us within 5 working days of the closing date, please contact us to ensure we have received your application.  We will acknowledge all applications. All interviews will be held face to face at school.

Closing date: 05/10/2026 12.00 noon.
Interview date: asap

For more information and to apply online : www.teachinherts.com