About the role
Please apply via the following link: Service Manager for Services for Young People | 7 October, 2026 | Jobs and careers with Hertfordshire County Council
Job Title: Service Manager for Hertfordshire Services for Young People
Starting Salary: £61,443 progressing to £68,775 per annum - pay award pending
Hours: 37
Location: Stevenage / Hybrid (travel and work across county)
Contract Type: Permanent
Directorate: Children's Services
About the team
Our vision is to meet the needs of young people who face challenges in education, their community or home life, to ensure a successful transition to adulthood.
Hertfordshire Services for Young People supports young people to achieve their potential by delivering high-quality youth work, careers education, information, advice and guidance, as well as work-related learning and work experience opportunities. We review and maintain Education, Health and Care Plans (EHCPs) for young people aged 16 and over, ensuring they receive the support they need post year 11.
The service works in schools, colleges, community venues and young people’s centres, using a variety of approaches and methods during the day, evenings and weekends.
About the role
Responsible for a multi-disciplinary team of Careers Education IAG Advisers, Youth Workers, EHCP Coordinators, Employment Training Advisers, and other professionals across Stevenage and North Herts.
You will have recent and relevant expertise in delivery operational performance, with a proven ability to drive a culture of high achievement and continuous improvement.
As a member of the senior leadership team, you will have countywide strategic lead responsibilities for one or more service priority areas.
In addition to core funded work, the team delivers contracted services in schools and colleges including careers guidance and work-related learning.
You will demonstrate strong leadership; be innovative, flexible, motivational, have good attention to detail, work at speed, and can engage and negotiate with a wide range of partners.
About you
Essential:
Degree or higher education qualification in a relevant field
Strong leadership and current relevant successful operational performance management experience
Recent management experience in formal or informal education settings
Paid or voluntary work experience relating to the Service priorities
Thrive in a fast-moving multidisciplinary environment - successfully achieving deadlines, at pace.
ICT competent including data and performance analysis
Full UK Driving Licence and daily access to a vehicle.
Desirable:
We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.
This job role is within the Community Services Level 14 job profile. Please locate this via: Job profiles - Community services
To hear more about this opportunity please contact [email protected] for an informal discussion about the role.
Interview Date:
Stage 1 Interview = Monday 19th October (virtual)
Stage 2 Interview = Tuesday 20thOctober (Hemel Hempstead Young People's Centre)
Benefits of working for us
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