About the role
Family Liaison Officer
Waterside Academy, Welwyn Garden City
Part of the Agora Learning Partnership
Salary: H7.19 – H7.23
Full Time Equivalent : £31,067 (Actual: £23,446)
Actual point on payscale: H7.19
Contract: Term time only + INSET days
Hours: 37 hours per week (Term Time)
Start date: As soon as possible
About the Role
We are seeking a highly motivated and compassionate Family Liaison Officer to join our team at Waterside Academy. This pivotal role will support children and families to overcome barriers to learning, wellbeing, and attendance, ensuring every child is given the best possible chance to thrive.
The successful candidate will:
- Act as a Deputy Designated Safeguarding Lead (DDSL), working closely with the Headteacher and DSL.
- Build strong, trusting relationships with families, particularly those who are hardest to reach.
- Provide early intervention and tailored support for families experiencing challenges such as financial hardship, domestic violence, and mental health concerns.
- Deliver therapeutic interventions for children, supporting positive behaviour and wellbeing.
- Work closely with the SENCo and external agencies to support children with additional needs.
- Conduct home visits, improve attendance, and signpost families to appropriate services.
About the Role
We are seeking a highly motivated and compassionate Family Liaison Officer to join our team at Waterside Academy. This pivotal role will support children and families to overcome barriers to learning, wellbeing, and attendance, ensuring every child is given the best possible chance to thrive.
The successful candidate will:
- Act as a Deputy Designated Safeguarding Lead (DDSL), working closely with the Headteacher and DSL.
- Build strong, trusting relationships with families, particularly those who are hardest to reach.
- Provide early intervention and tailored support for families experiencing challenges such as financial hardship, domestic violence, and mental health concerns.
- Deliver therapeutic interventions for children, supporting positive behaviour and wellbeing.
- Work closely with the SENCo and external agencies to support children with additional needs.
- Conduct home visits, improve attendance, and signpost families to appropriate services.
About You
We are looking for someone who is:
- Passionate about improving outcomes for children and families.
- Empathetic, approachable, and able to build positive relationships quickly.
- Experienced in safeguarding, child protection, and multi-agency working.
- Confident in supporting children with social, emotional and behavioural needs.
- Organised, resilient, and able to manage a varied and challenging workload.
Essential qualifications and training include:
- GCSEs (or equivalent) in English and Maths.
- DSL training (or willingness to undertake).
- Experience working with children, families, and safeguarding.
Why Join Us?
- A supportive, dedicated team committed to making a real difference.
- Opportunities for professional development and training.
- The chance to be part of a forward-thinking Trust with strong values: Work Together, Learn Together, Succeed Together.
How to Apply
Applications must be completed on My New Term
Closing date: [Insert Date]
Interviews: [Insert Date]
If you would like to discuss this role further or visit the school prior to application, please contact the headteacher, Kevin Peart at head@waterside.agoralp.co.uk or call 01707 321203. Visits to the school are warmly welcomed and encouraged.
Waterside Academy and the Agora Learning Partnership are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an enhanced DBS check and satisfactory references. All interview panels include at least one member who is trained in Safer Recruitment.
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