About the role
About the role
TO APPLY PLEASE VISIT https://oneymca.current-vacancies.com
Family Support Services | Watford or Stevenage Best Start Family Hub
About Family Support Services
One YMCA’s Family Support Services help children and families get the best possible start in life. Through our Best Start Family Hubs, we provide accessible, joined-up support that builds resilience, strengthens communities and helps families access the right support at the right time.
About the Role
We are looking for a compassionate and proactive Family Navigator to support families experiencing vulnerability, disadvantage or complex challenges. Acting as a trusted point of contact, you will help families access services, navigate local systems and build the confidence and resilience needed to thrive.
The Role
You will:
Build trusted relationships with families and provide ongoing support and guidance.
Help families access health, early help and community services.
Identify needs early and provide timely interventions to prevent escalation.
Work closely with partner agencies to coordinate support and improve outcomes.
Maintain a visible presence within Best Start Family Hubs and community settings.
Keep accurate records and contribute to service improvement and family engagement.
Requirements
Essential
Significant experience working with children and families in family support, health, social care or community settings.
Knowledge of safeguarding and multi-agency working.
Strong communication, relationship-building and organisational skills.
Level 4 qualification (or equivalent experience) in a relevant field.
Full UK driving licence and access to a vehicle for work purposes.
Equality, Diversity, Inclusion & Belonging
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
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